3 Questions to Steer You Toward a Reputable Service Company | SERVPRO® of Overland/Cool Valley

11/20/2021 (Permalink)

You can rest easy knowing you've got the trusted leader in the restoration industry on the other end of the line. SERVPRO of Overland/Cool Valley.

Sometimes you have to make decisions that require a great amount of trust. Sometimes you have to make decisions that require a great deal of speed. And sometimes you have to make decisions that require both.

When a disaster does damage at home, you have to execute some quick but critical thinking as you find a company to trust with the repair of your home and the restoration or recovery of your property.

It helps if you know what to look for, so we’ve come up with a few questions that will help guide you in the right direction. Ask these of any prospective service companies.

Are They Legit?

There’s nothing so sad or frustrating as seeing scammers with phony credentials, shoddy workmanship and no local roots come in and take advantage of homeowners reeling from a natural disaster or destructive scenario. When your precious home is at stake, you want to know you’re dealing with a team you can trust, that isn’t going to leave town without finishing everything they promised.

When you reach out to SERVPRO, you know exactly what you’re getting—and industry-leading, top-tier restoration service from real St. Louis County experts who know what’s necessary, what works and what doesn’t. And you can lean on the reputation of a company relied on by no less than the PGA Tour to maintain and clean up facilities in need of recovery.

Will They Be There When I Need Help?

We don’t take days off as a business, because we know pipes burst and fires start at unpredictable times—so whenever you contact us, we’ll be available.

You can get emergency help 24 hours a day—why would you want to wait? Restoration that starts quickly is more likely to reach maximum effectiveness.

Where’s a Fleet When You Need One?

SERVPRO of Overland/Cool Valley is owned and operated right here in the neighborhood, which means fast service from local experts.

But if things get thick and extra hands or tools are needed, we’ve got backup—the national squad of SERVPRO franchises is at the ready to provide assistance, tools and resources to make sure even the biggest cleanups get taken care of without attention to your home’s specific needs being diminished.

When you call SERVPRO, you can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line. When disaster hits home, contact us to get our local experts and nationwide network on your side.